Managing Across Generations - online course - new start date

Managing Across Generations with Mary-Jo Romaniuk and Cheryl Stenstrom. Online Course. Participants will gain an understanding of theory and skills needed to examine and implement effective management techniques in a multi-generational workplace. They will learn about current research in this area; why generations have such an effect on workplace attitudes and expectations; the importance of retention and motivation; overcoming different working styles; communication as it applies to various age groups; and change and leadership as an overarching theme. Throughout the course, participants will learn though active discussion, assess their own workplaces, practice skills through short exercises and discover relevant articles - January 28-February 15, 2008. 6 Week Course with the Education Institute